Returns & Exchanges

At The Elite Heritage, we strive for perfection in every stitch, but if your purchase does not meet your expectations, we offer a seamless 30-day return policy for all unworn and pristine items. Our commitment is to ensure your wardrobe reflects the high standards of elegance you deserve.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and authenticity cards are included and intact.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email and attach it firmly to the outside of your return parcel.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the condition of the returned pieces, your refund will be processed to the original payment method within 5-7 business days.